BH777 Privacy Policy

This Privacy Policy ("Policy") describes how BH777 ("BH777," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "Player," or "User") who access or use the BH777 online gaming platform available at bh777.app, including all associated mobile applications, games, and services (collectively, the "Platform").

BH777 takes its obligations under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations seriously. We are committed to ensuring that your personal data is collected and processed lawfully, fairly, and transparently, and that it is kept secure at all times.

This Policy applies to all personal data collected through the BH777 Platform, whether submitted during registration, during gameplay, through customer support interactions, or through your general use of the Platform. Please read this Policy carefully. If you do not agree with its terms, you should discontinue use of the BH777 Platform immediately.

For the purposes of applicable data protection legislation, BH777 is the data controller responsible for your personal information collected through the Platform. As data controller, BH777 determines the purposes and means by which your personal data is processed.

BH777 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection laws. If you have any questions or concerns about how BH777 handles your personal data, you may contact our DPO directly using the contact details provided in Section 15 of this Policy.

BH777 collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include the following:

BH777 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming compliance or as mandated by applicable law.

BH777 collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access and interact with the BH777 Platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-party sources: Information received from payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), identity verification service providers, fraud prevention agencies, and regulatory bodies, where permitted by law.
• Public sources: Publicly available information used for identity verification or fraud prevention purposes, where applicable.

BH777 will always inform you at the point of collection what data is being collected and for what purpose, to the extent required by applicable law.

BH777 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and manage your BH777 player account, including verifying your identity and age (21+) as required by PAGCOR regulations.
• Service delivery: To provide you with access to BH777's games, features, promotions, and customer support services.
• Financial processing: To process deposits, withdrawals, and other financial transactions, and to maintain accurate financial records.
• Legal and regulatory compliance: To comply with our obligations under applicable Philippine law, including anti-money laundering (AML) requirements, PAGCOR licensing conditions, and the Data Privacy Act of 2012.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other prohibited conduct on the Platform.
• Responsible gaming: To monitor gaming activity and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Platform improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and content of the BH777 Platform.
• Marketing communications: To send you promotional offers, bonuses, and updates about BH777 — but only where you have given your consent or where we have a legitimate interest in doing so, and always with a clear option to opt out.
• Dispute resolution: To investigate and resolve complaints, disputes, and legal claims involving your account or transactions.

BH777 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

BH777 processes your personal data on the following legal bases, as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual necessity: Processing required to perform our contract with you — i.e., to provide the BH777 gaming services you have registered for.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML obligations, PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate interests: Processing necessary for BH777's legitimate business interests, such as fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

BH777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors, solely to facilitate deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements.
• Technology and infrastructure providers: Cloud hosting, data storage, and platform technology providers who process data on BH777's behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent authorities, where disclosure is required by law or court order.
• Professional advisors: Legal counsel, auditors, and other professional advisors, where necessary for the conduct of BH777's business and subject to professional confidentiality obligations.
• Business successors: In the event of a merger, acquisition, or sale of all or part of BH777's business, your personal data may be transferred to the relevant successor entity, subject to equivalent data protection commitments.

BH777 primarily processes and stores personal data within the Philippines. However, some of our technology and service providers may be located in other countries, which may result in your personal data being transferred to and processed in jurisdictions outside the Philippines.

Where such international transfers occur, BH777 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to provide a level of data protection equivalent to that required under Philippine law. BH777 will not transfer your personal data to a country that does not provide an adequate level of data protection without first implementing appropriate safeguards.

BH777 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account data: Retained for the duration of your active account relationship with BH777, and for a minimum of five (5) years following account closure, as required by AML regulations and PAGCOR licensing conditions.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with applicable financial record-keeping requirements.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer support communications: Retained for up to three (3) years from the date of the interaction, unless a longer retention period is required for dispute resolution or legal proceedings.
• Marketing preferences: Retained until you withdraw your consent or opt out of marketing communications.
• Technical and usage data: Retained for up to two (2) years from the date of collection, unless required for longer periods for security or fraud prevention purposes.

Upon expiry of the applicable retention period, BH777 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

BH777 uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the Platform to enhance your user experience, maintain session security, and gather analytics data. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function correctly. These cookies enable core features such as account login, session management, and security. They cannot be disabled without affecting Platform functionality.
• Performance and analytics cookies: Used to collect anonymized information about how players use the Platform, such as which pages are visited most frequently and how users navigate between sections. This data helps BH777 improve the Platform's performance and content.
• Functionality cookies: Used to remember your preferences and settings, such as your preferred language or display options, to provide a more personalized experience.
• Marketing cookies: Used to deliver relevant promotional content and offers based on your interests and activity on the Platform. These cookies are only placed with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the BH777 Platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by BH777:

• Right to be informed: The right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data BH777 holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data BH777 holds about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to BH777's legal and regulatory retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on BH777's legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that BH777 has processed your personal data in violation of applicable data protection law.

To exercise any of the above rights, please contact BH777's Data Protection Officer using the contact details in Section 15. BH777 will respond to all valid requests within thirty (30) days of receipt, or within such other timeframe as required by applicable law.

The BH777 Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. BH777 does not knowingly collect, process, or store personal data from individuals under the age of 21.

If BH777 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on the BH777 Platform, please contact our support team immediately so that we can take appropriate action.

BH777 employs age verification measures during the registration process to prevent underage access. However, we also encourage parents and guardians to use parental control software and to monitor their children's online activity to prevent access to gambling platforms.

BH777 implements a comprehensive range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and BH777's servers is encrypted using industry-standard SSL/TLS protocols.
• Data encryption at rest: Sensitive personal and financial data stored on BH777's systems is encrypted using strong encryption algorithms.
• Access controls: Access to personal data is restricted to authorized BH777 personnel and service providers on a strict need-to-know basis. All access is logged and monitored.
• Firewalls and intrusion detection: BH777's infrastructure is protected by enterprise-grade firewalls and intrusion detection and prevention systems.
• Regular security audits: BH777 conducts regular security assessments, penetration testing, and vulnerability scans to identify and address potential security weaknesses.
• Staff training: All BH777 personnel who handle personal data receive regular training on data protection obligations and security best practices.
• Incident response: BH777 maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, BH777 will notify the National Privacy Commission and affected individuals as required by law.

While BH777 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You also have a role to play in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone.

BH777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, BH777 will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification.

Your continued use of the BH777 Platform following the publication of any updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically to stay informed about how BH777 is protecting your personal information.

If any update to this Policy materially affects your rights or the way BH777 processes your personal data in a manner that requires your consent, BH777 will seek your consent before the updated processing begins.

If you have any questions, concerns, or requests regarding this Privacy Policy or BH777's handling of your personal data, please contact our Data Protection Officer using the details below. Our support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• General Support: [email protected]
• Platform: bh777.app
• Support Hours: 24/7, including Philippine public holidays

BH777 will acknowledge receipt of your request within five (5) business days and will endeavor to resolve your concern within thirty (30) days. If you are not satisfied with BH777's response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.